The Salt Works Company Reviews

I ordered a few bulk bags from The Salt Works Company for our shop, and overall it was a good experience. The pricing seemed fair, and the salt quality was solid, so no complaints there. The only thing was that delivery took a bit longer than I expected. Support did get back to me quickly, which helped. I’d probably order again, but I’m curious if anyone else has had the same delay with shipping?

Not gonna lie, the salt itself was totally fine, but the shipping took way longer than I thought it would. It wasn’t a huge deal this time, just kind of annoying to wait that long. I’d probably think twice about ordering again if I needed it quickly.

Ordering from thesaltworkscompany.com was okay overall, but the payment process wasn’t exactly smooth. It did go through in the end, but it felt a little clunky and I found myself double-checking a few things just to make sure everything was right. I also wasn’t totally clear who was actually handling what during checkout, which made it feel a bit less straightforward. Not a major issue, but definitely could be easier.

I was checking out the salt products, and honestly… the descriptions didn’t give me much to go on. They sounded nice at first, but after a bit it felt kind of vague, like they were trying really hard to make regular salt seem more special than it is.
I was hoping for simple stuff, size, texture, what it’s best used for, shipping details, that kind of thing. Instead, it felt a little all over the place, and I kept having to guess what I’d actually be getting.

Maybe the products are totally fine, I don’t know. But based on the info there, I just didn’t feel confident ordering. I ended up leaving the site annoyed instead of interested

I accidentally ordered the wrong salt and had to send it back. The return itself was easy enough, but the communication was a bit slow and I ended up having to follow up once. I did get my refund eventually, so overall it wasn’t a bad experience. Based on this one return, I’d say they’re reliable, just not the fastest when it comes to handling returns. I’d probably order again, but I’d hope the process is a little quicker next time

The box was a little dented when it arrived, but overall the packaging did its job and everything held up well. I appreciate when companies pack things responsibly without going overboard, so this felt fair to me.

My order showed up wrong, which was frustrating because I was worried I’d end up losing time and money dealing with it. I had to email support a couple of times, and it took longer than I would’ve liked, but they did eventually fix the issue. Not the smoothest experience, but at least it got sorted in the end

I picked these up as a gift when I was in a relaxed, last-minute shopping mood. They looked nice and made a decent little present, but they felt a bit plain for the price. Not bad, just not quite as special as I was hoping.

I ordered some salt from thesaltworkscompany.com it was just kinda meh. I noticed a few weird little specks in it, which threw me off a bit, so I wasn’t super happy with how pure it seemed. It’s probably fine for certain stuff, but for the price, I was expecting cleaner salt, ya know?

The checkout went through in the end, so no major issue there. It just felt a bit clunky to me. When pages start loading slowly, I usually assume something didn’t save right, so I ended up double-checking my shipping info because it didn’t seem to update right away. Payment worked fine though, and I got the confirmation email quickly. Overall, not a bad experience, just not as smooth as I expected.

I barely heard back from support, which was frustrating. I get that teams can be busy and all, but a simple update would’ve gone a long way...

I thought the promo code was going to take more off, but when I got to checkout, the discount ended up being small. Maybe I missed something in the terms or there was some condition I didn’t notice, but it didn’t really feel like much of a deal.

I ordered from Salt Works Company and the package showed up right when they said it would. The box was in good shape and everything was there, so no complaints from me. It wasn’t lightning fast or anything, but it was dependable, and that’s really what I needed :)

The order was fine overall. The salt seems good and pretty much what I was expecting, so I don’t really have any complaints about the actual product.

Shipping was a little slower than I thought it would be, and the package looked beat up when it arrived. Nothing spilled or got ruined, but it didn’t exactly make a great first impression.

I’d maybe buy it again if I needed more, but I’d probably look around first. It’s okay. That’s about it.

The site was fine overall, but I was looking at the salt mixes and trying to find the allergen info. Maybe I was in a rush or just not looking in the right spots, but it took more digging than I expected. Some products had the details clearly listed, while others felt a bit vague. I’d probably still order again, I just wish the allergen notes were easier to spot

It seems okay overall, like I don’t have any big complaints, but I’m still not fully sure about it. Trust-wise, it feels decent enough, just not perfect or anything.

I reached out to The Salt Works Company about my order because I needed help, and it felt like nobody was paying attention. I sent an email, waited several days, then followed up again, but still didn’t get anything useful back.
I understand companies get busy, but the whole thing came across as careless, like my order and my issue just didn’t matter. The product might be okay, but the lack of response and sloppy handling really put me off. I wouldn’t order from them again.

I was disappointed with this salt. The one I got was clumpy, and there were just some bits in it that looked a little off to me.
It didn’t have that clean taste I was expecting, and the texture just wasn’t great. For the price, I expected better, so I don’t think I’d order it again

I tried placing order on the site, but the pages were loading really slow and the checkout was kind of confusing. I had to retype my info twice, and after that I just gave up.

The prices seem fair overall, I mean, I can’t really complain, but yeah, they could be a little cheaper